Contact us

Read every page of our website, checked our socials, and still have questions? Here’s a few answers...

Event enquiries? Contact Eventbrite

For any questions regarding tickets to our events, contact Eventbrite directly.
Enquire Now

Lost Something?

Lost property enquiries are handled exclusively by our venues. Please note: we don’t have access to our venues, except during our events. Please contact our venues directly regarding lost property, being mindful of their operating hours.
Contact ARQ (SYD) Contact CHASERS (Melb)

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FAQS

What is the age requirement to attend POOF DOOF events?
All attendees must be 18 years or older to attend any POOF DOOF event. A valid government-issued ID (such as a passport or driver’s license) must be presented upon entry.
Can I purchase tickets at the door, or do I need to buy them in advance?
Entry to our weekly parties in Melbourne and Sydney can be paid at the door via cash or card. For special events, tickets will be available via Eventbrite. Check our website event listings for more information.
Are there any dress code requirements?
POOF DOOF is an all inclusive space where you’re welcome to wear whatever makes you happy - we absolutely encourage creative, expressive looks! However, we do not allow offensive, discriminatory, or culturally insensitive outfits. Dress fabulously, but always with respect to others. For safety reasons, no thongs or steel-capped boots.
How can I celebrate my birthday at POOF DOOF?
We love celebrating birthdays! If you’d like to set up a birthday guest list:
In Melbourne - email [email protected]. For booth reservations or drinks packages, email [email protected]
In Sydney - email [email protected]
Is POOF DOOF accessible for people with disabilities?
Yes, POOF DOOF is committed to providing an accessible experience for all guests. Our venues offer wheelchair access in some areas (but unfortunately not all areas), and our team is available to assist. Please contact us in advance if you have specific accessibility needs.
Can I bring my camera to POOF DOOF events?
Personal cameras and smartphones are welcome, but professional cameras and video equipment are not permitted unless you have prior authorisation from POOF DOOF. If you’re interested in covering our events, reach out for media inquiries via [email protected]
How can I stay updated on upcoming events?
Stay in the loop by following us on social media (@poofdoof) and subscribing to our newsletter. You’ll receive the latest event updates, ticket releases, and exclusive offers.
What is POOF DOOF’s policy on intoxicated behaviour?
To ensure a safe and enjoyable environment for all, overly intoxicated individuals will be refused entry or asked to leave. We promote responsible partying and expect guests to respect each other and our venue staff.
Is there a cloak room available at POOF DOOF events?
Yes there is a cloak room at POOF DOOF in Melbourne and Sydney, and at most of our events. This service is managed exclusively by our venues. Be sure to secure your belongings as POOF DOOF is not responsible for lost items.
What time do POOF DOOF events typically start and finish?
Event start and finish times vary. Check the specific event page or your ticket for exact times. Most events begin late in the evening and run into the early morning
How can I perform or DJ at POOF DOOF events?
We’re always excited to support new talent. If you’re interested in performing or DJing at a POOF DOOF event, please send your portfolio or mix to [email protected]